Help & FAQ

Ordering

How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You can pay securely with Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, or Shop Pay.

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also view your order status in your account.

Can I modify or cancel my order?
If your order hasn't shipped yet, contact us at contact@linkmejor.com and we'll do our best to accommodate your request. Once an order has been processed and shipped, it cannot be modified or canceled.

Is there a minimum order amount?
No, there is no minimum order amount. All orders are welcome.

Shipping

How long does shipping take?
Shipping times vary by method and location:

Economy (Registered Mail): 15-30 days — Free or low cost
Standard (USPS/UPS Ground): 7-15 days — Cost shown at checkout
Expedited (UPS 2nd Day): 5-10 days — Cost shown at checkout
Express (UPS Next Day): 3-7 days — Cost shown at checkout

Processing time is 1-3 business days (up to 5 during peak seasons). See our Shipping Policy for full details.

Do you ship internationally?
Currently, we ship to the United States only, including all 50 states, U.S. territories, and APO/FPO addresses.

Are there customs duties?
Prices are listed without U.S. import duties or taxes. Import duties, if applicable, are the buyer's responsibility.

Returns & Refunds

What is your return policy?
We offer two return options:

7-Day DOA Guarantee: If you receive a damaged, different, or non-functional item, return it within 7 days for a full refund, including return shipping.
30-Day No-Reason Return: If you're not satisfied and the product is in brand-new, unused condition with original packaging, return it within 30 days for a refund (buyer pays return shipping).

See our Return and Refund Policy for full details.

How do I get a refund?
Once we receive and inspect your returned item, we'll process your refund within 3-5 business days to your original payment method.

How do I start a return?
Email contact@linkmejor.com with your order number and reason for return. We'll send you return instructions.

Product Questions

Are your products new?
Yes, all products are brand new unless otherwise stated in the product description.

Do you offer warranties?
Warranty information varies by product. Check the product description or contact us for details.

Can I get product specifications or datasheets?
Product specifications are listed on each product page. For additional technical information, email us with the product name or SKU.

Payment

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through Shopify's payment platform.

Is my payment information secure?
Yes. We use Shopify's PCI-compliant payment processing. We never see or store your full credit card details.

What currency are prices in?
All prices are in USD ($).

Still Need Help?

Email us at contact@linkmejor.com and we'll be happy to assist you. Please include your order number (if applicable) and a clear description of your question or issue.